Patient and family rights

To receive treatment irrespective of socio-economic status, age, gender, caste, race and religion

To prompt assessment and appropriate management of pain

To receive complete information on the medical condition, proposed treatment and plan of care

To be informed about the expected outcomes of treatment and give consent for the same

To receive counselling regarding estimated cost of treatment and payment protocol

To receive information on hospital rules and regulations

To receive information in a language that patients understand

To participate in the care process and right to refuse or discontinue treatment

Patients have the right to receive care that is respectful of the patient's personal values and beliefs

To personal dignity and privacy while receiving care

To have any special preferences including spiritual and cultural needs

To confidentiality about patients' medical information

To request access and receive a copy of their clinical records

To protection from physical assault, neglect and additional vulnerabilities

To know the process for voicing complaints and the process of resolution

To seek a second opinion on his/her medical condition

SGT Hospital, Gurugram: A COVID-19 Safe Hospital

Everyone who comes to Hospital is screened at entry points

We promote good hand hygiene

Social distancing among people

Use of personal protective equipment (PPE) to cut the risk of cross infection

Regularly disinfect the facility and have a dedicated ‘Flu Clinic’ outside the Hospital for people with coronavirus related symptoms

Our Coronavirus home care programme has all the necessary tools to monitor yourself at the comfort of your home, without spending on the hospitalization cost